Lfc8 takes every member's privacy seriously. This document transparently explains how we collect, use, store, and protect your personal information in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA).
Six core principles that shape how lfc8 handles the personal data of every member
Lfc8 operates in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). All collection, storage, and use of members' personal data adheres strictly to applicable Malaysian law, without exception.
Every bit of data transmitted between your device and lfc8's servers is encrypted using the same 256-bit SSL standard used by leading banking institutions. Your account information, Touch 'n Go transactions, and personal data are protected at all times.
Lfc8 has never sold, rented, or shared members' personal data with third-party advertisers or any external organisation, and we never will — not without your explicit consent. Your data belongs to you; we are merely its custodian.
Lfc8 collects only the data genuinely required to provide our services to you. We do not collect information unrelated to your account, transactions, or gaming experience on the lfc8 platform.
As an lfc8 member, you have full rights to access, update, transfer, or request deletion of your personal data at any time. Submitting a request is straightforward and will be processed within the stipulated timeframe.
Lfc8 only sends you promotional communications with your consent. You may unsubscribe from promotional emails or notifications at any time through your account settings or by contacting the lfc8 support team.
This Privacy Policy is issued by lfc8, an online casino and Sports Betting platform operating under the domain lfc8.biz. Where we refer to "lfc8", "we", or "our platform" in this document, it means lfc8 and all services we offer to users in Malaysia.
We understand that entrusting your personal information to any online platform requires a high degree of confidence. That is why lfc8 is committed to managing your data in a transparent, responsible, and secure manner. This Privacy Policy is written in plain, easy-to-understand language — not confusing legal jargon — so you always know exactly what happens with your information.
This policy applies to all personal information we collect through the lfc8 website, mobile app, interactions with our customer support team and any other communication channels associated with lfc8. By registering an account or using the lfc8 platform, you agree to the practices described in this Privacy Policy.
Quick Summary: lfc8 collects only the data needed to deliver our services, safeguards it rigorously, never sells it to anyone, and gives you full control over your own data.
Lfc8 collects your personal data through several means — directly from you when you register or use the platform, automatically through technology, and in certain cases from legitimate third-party sources. Below is a breakdown of the data categories we collect:
Lfc8 does not collect sensitive information such as biometric data, health information, or data relating to race and religion unless specifically required by applicable Malaysian law.
Payment Note: lfc8 does not store your credit card numbers or bank account details directly. All financial transactions are processed through certified payment providers such as FPX, Touch 'n Go, and GrabPay, which maintain their own security systems.
Every piece of data we collect has a clear and legitimate purpose. lfc8 uses your personal data for the following purposes:
Lfc8 does not use your data for any purpose beyond those stated above. Should we need to use your data for a new and different purpose, we will inform you and obtain your consent beforehand where required.
Lfc8 does not sell your personal data. We only share your data with third parties in very limited circumstances and for legitimate purposes only:
All third parties that receive data from lfc8 are bound by data protection agreements requiring them to handle that information to a security standard equal to or higher than lfc8's own.
lfc8 Guarantee: lfc8 does not share your personal data with advertising companies, data brokers, or any party intending to use it for marketing purposes without your explicit consent. This is our absolute commitment.
Lfc8 takes data security infrastructure seriously. We employ multiple layers of protection to ensure your personal data remains secure at all times:
While lfc8 takes all reasonable steps to protect your data, it is equally important that you play your part in keeping your account secure — including using a strong password, not sharing your login credentials, and contacting us immediately if you suspect your account has been compromised.
Lfc8 uses cookies and similar technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit lfc8. Below are the types of cookies we use:
You can manage or delete cookies through your web browser settings. Please note that disabling essential cookies may affect the functionality of the lfc8 platform. For more information on managing cookies, refer to your browser's help guide.
The Personal Data Protection Act 2010 (PDPA) of Malaysia grants you specific rights regarding your personal data. lfc8 fully respects and facilitates the exercise of these rights:
You have the right to request a copy of all personal data lfc8 holds about you. Requests will be processed within 21 business days.
If any of your data held by lfc8 is inaccurate or out of date, you have the right to request a correction. Basic account updates can be made directly through your profile settings.
You may request the deletion of your personal data under certain circumstances — for example, when the data is no longer required for the purpose for which it was originally collected.
You have the right to object to the processing of your data for direct marketing purposes at any time, and lfc8 is required to honour that objection immediately.
You have the right to receive your personal data in a machine-readable format to transfer it to another service should you choose to do so.
Under certain circumstances, you may request that lfc8 restrict the processing of your data while a dispute or inquiry is being resolved.
To submit any request relating to your data rights, contact lfc8's Data Protection Officer by email at support@lfc8.biz or via live chat within the platform. Please include your account name and a clear description of your request. lfc8 will verify your identity before processing any data request.
Lfc8 retains your personal data only for as long as necessary for the purposes stated in this Privacy Policy, or as required by applicable Malaysian law. The following are general guidelines on data retention periods:
Once the relevant retention period has elapsed, lfc8 will delete or anonymise your data in a secure manner. If you have requested data deletion prior to the end of the mandatory retention period, we will restrict the processing of that data for all purposes except those required by law.
The lfc8 platform is strictly for individuals aged 18 and above. lfc8 does not knowingly collect or process personal data from anyone under the age of 18. This is our absolute policy.
If we discover that personal data of a minor has been collected without proper age verification, we will take immediate steps to delete that data and close the associated account. Any deposits made will be refunded in accordance with the applicable procedure.
If you are a parent or guardian and believe that your underage child has accessed or registered on the lfc8 platform, please contact our support team immediately via live chat or email at support@lfc8.biz so we can act promptly.
Shared Responsibility: lfc8 encourages parents and guardians to use parental control software on devices shared with children to prevent unauthorised access to online gambling platforms.
The lfc8 platform may contain links or integrations with certain third-party services — such as payment providers (FPX, Touch 'n Go, GrabPay) and game providers. When you use these third-party services, their own privacy practices apply, not lfc8's Privacy Policy.
Lfc8 is not responsible for the privacy practices of any third-party websites or services accessible through our platform. We encourage you to read the privacy policy of each third-party service you use in connection with lfc8.
Payment providers partnered with lfc8 — including FPX providers, Touch 'n Go operators, GrabPay, Boost, ShopeePay, and DuitNow — maintain their own security systems and privacy policies that comply with Malaysian financial industry standards.
Lfc8 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in Malaysian law, industry practices, or the services we offer. When we make material changes to this policy, we will notify you via:
The "Updated" date shown at the top of this page always reflects the latest date this Privacy Policy was reviewed. Your continued use of the lfc8 platform after any amendments take effect will be considered acceptance of those changes.
If you do not agree with any changes to this Privacy Policy, please discontinue use of the platform and contact us to close your account. We will process your account closure request and any eligible balance refund in accordance with the established procedure.
If you have any questions, concerns or requests regarding this Privacy Policy or how lfc8 handles your personal data, we encourage you to get in touch. Our team is ready to provide clear answers and resolve any privacy issues you may have.
The fastest way to reach us — use the chat icon at the bottom corner of the lfc8 platform. Average response time is under 3 minutes.
Reach us at support@lfc8.biz — ideal for detailed enquiries or formal data requests. Responses within 24 hours.
Contact the lfc8 support team via WhatsApp for immediate assistance, available 24/7.
Complaint to the Relevant Authority: If you are dissatisfied with how lfc8 has handled your privacy complaint, you have the right to lodge a complaint with Malaysia's Department of Personal Data Protection (JPDP) through their official channels. lfc8 will cooperate fully with any investigation conducted by the JPDP.